Terms and Conditions

Please read the following carefully before agreeing to the contract.

Sams Storage is committed to a policy which ensures your health, safety and security of your goods.
Please carefully read the following before agreeing to the contract.


1  Signage

Please comply with all safety signs and notices on the premises.

2  Smoking

Smoking is strictly prohibited in the storage centre, including buildings and grounds.

3  Security

The site is securely fenced and has adequate lighting. Please refrain from wandering from your unit. Please respect the privacy of others.

4  Gates

Keep clear of the gates and rear building doors at all times.

5  Speed Limit Is 10kph

Please do not exceed this speed limit and drive with care and please park vehicles in the allocated spaces. Take care when driving inside the building.

6  Prohibited Goods

You MUST NOT store hazardous, dangerous, perishable, explosive, combustible liquids or gases, flammable items, or illegal goods in a storage unit.

7  Animals

No dogs or any other animals allowed on site.

8  Children

Children must be supervised and accompanied by an adult at all times.

9  Power Outlets

The use of on site power outlets is strictly forbidden.

10  Lifting Heavy Objects

If lifting heavy objects, observe correct lifting posture, avoid bending your back and do not lift objects that are too heavy. If you need help, please ask at the office. Trolleys are provided to assist you.

11  Injury

In the event of injury, report immediately to the Manager. If treatment is required, it must be recorded on the Accident Register.

12  Fire

Ensure all fire exits and escape paths are kept clear at all times. Keep a clear pathway through the passageways when accessing your unit. If you hear a siren sound, immediately evacuate the building via the nearest marked exit and report to the assembly area by the front gate.


13  Rental Term

Our minimum term of rental is one month. Rental fees are calculated by unit size and are prepaid a month in advance.

14  Monthly Invoices

An invoice will be emailed to you well in advance to give you adequate time to pay.

15  Failure To Pay

A 10% per day late fee will be applied after 7 days of the due date for overdue rent. Sams Storage has the right to refuse access if all fees are not paid promptly or the contents of your storage unit may be sold by auction, to recover any amounts owing on your account if payment is more than 1 month overdue.

16  Moving Out

We require two weeks notice prior of you vacating your storage unit.


17  Accessing Your Unit

Report to our office when accessing the site to store or remove items in your storage unit. Please present your unit card and ID. One of our friendly staff will obtain the key to your storage unit. Please ensure this is returned on departure as all keys are held on the premises to ensure they do not get lost.

18  Insurance

Your goods are not automatically covered by insurance while in storage. Insurance is recommended. Most household contents policies will cover your goods anywhere in New Zealand. If unsure, consult your insurance provider for details and options.

19  Personal Info

Please advise us should any of your contact information changes so we can update your details.

20  Rubbish

No rubbish is to be left on site and no damage is to be caused to any of the facility or storage units. Disposal or rubbish or repair costs will be charged to your account or deducted from any refund owing.

21  Office / Access Hours

We are open Monday to Friday, from 8:30am until5:00pm. If you need to access your unit outside these times, please call to make an appointment.

© Copyright 2021 Sams Storage Ltd - All Rights Reserved - Updated August 2021